We pride ourselves on offering the freshest and the highest quality products. We source our products from various parts of the world, and deal with many suppliers and vendors. We hold them accountable to the same high standards by which we operate. The Gift Basket Canada Guarantee protects the buyer if products arrive damaged or not to the customers complete satisfaction. We ask to email our customer service department firstname.lastname@example.org with a brief description of the problem, and we promise to make it right! Unlike other companies, we don’t believe in putting conditions in this section, we always deal with situations and issues as if we were the customer. We believe that anything can be solved in a fair and respectful way.